I am Rashmi-
I have 5 years of experience in leading and conceptualizing various UX projects from ideas and vision to deployed releases. With my unified expertise in business, design, and psychology, I understand how to connect all the dots and deliver experiences and products that matter.
Previously @ Salesforce and Walgreens.
Re-designed the Identity Management portal for Walgreens to help the users reset their password on their own, which reduced the IT department call queue by 5%.
Designed a brand new feature on the Support Console for Cisco Eng which helped them to reduce case resolve time by 30mins.
I redesigned the app screens to enhance visual aesthetics of an otherwise text heavy which increased their user sign up by 17%
An iPad/Tablet storytelling app for kids.
The What, Why and When, Before jumping into solution design, I work with the stakeholders to understand the basic need of the problem, who are these problems for, their journey and eco-system, It involves asking the right questions, and layout a future plan, goals and vision.
Bring Ideas to life. This is where I bring life to the solutions in form of designs. Since I’m a designer who is also an engineer, I can also collaborate with the technical team to work on the build and deliver working prototypes.
Are you sure? I am a designer who does not fall in love with her designs easily. I believe in falling faster than falling later. so validation is an imperative past of my design process.
Copyright © 2022 Rashmi Jha